Our Cookie Policy

1. Introduction

Last updated: October 2024
‍
Welcome to the cookie policy of OnePlusOne, which includes the OnePlusOne website, Click Relationship Support website, and our LMS Moodle website. This policy is designed to provide you with clear and comprehensive information about the cookies used on our websites, the purposes for which they are used, and how you can manage your cookie preferences.

This policy complies with the UK GDPR guidelines issued by the Information Commissioner's Office (ICO), ensuring transparency in how we process your data via cookies.

2. What Are Cookies?

Cookies are small text files that are stored on your device(computer, tablet, smartphone) when you visit a website. These cookies enable the website to remember your actions and preferences (such as login details, language, and display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

3. Why Do We Use Cookies?

We use cookies to enhance your browsing experience, optimise website functionality, and improve our services. Some cookies are strictly necessary for the functioning of our websites, while others help us understand how visitors interact with our websites and assist in delivering on our business targets.

We also use cookies to ensure compliance with legal obligations, monitor performance, and uphold accountability as per UK GDPR guidelines (Information Commissioner's Office (ICO)

4. Types of Cookies Used

There are generally five types of cookies commonly referred to within our cookie policy. These consist of Necessary Cookies, Preference Cookies, Statistic Cookies, Marketing Cookies, and Unclassified Cookies. You will find more information about each type of cookie and the cookies we use below:

4.1. Necessary Cookies

Necessary cookies are essential for the basic functionality of our websites. These cookies enable core features such as page navigation, secure login, and access to specific areas of the site. Without these cookies, the websites may not function properly.

Necessary cookies are automatically enabled and cannot be disabled, as they are critical for security and functionality (Information Commissioner's Office (ICO)).

Cookiebot (OnePlusOne)

• CookieConsent: Stores the user's cookie consent state for the current domain.
• Expiry: 1 year
• Type: HTTP
• Learn more: Cookiebot Privacy Policy

Microsoft (OnePlusOne)

• AADSSO: Necessary for the login function on the website.
• Expiry: Session
• Type: HTTP

• buid: Necessary for the login function on the website.
• Expiry: 30 days
• Type: HTTP

• esctx: Necessary for the login function on the website.
• Expiry: Session
• Type: HTTP

• SSOCOOKIEPULLED: Necessary for the login function on the website.
• Expiry: 1 day
• Type: HTTP

• stsservicecookie: Used in connection with the synchronisation between the website and third-party Data Management Platform for security reasons.
• Expiry: Session
• Type: HTTP

• x-ms-gateway-slice: Used in connection with the synchronisation between the website and third-party Data Management Platform for security reasons.
• Expiry: Session
• Type: HTTP

• Learn more: Microsoft Privacy Statement

Stripe (OnePlusOne)

• __stripe_mid: Necessary for making credit card transactions on the website, provided by Stripe.com.
• Expiry: 1 year
• Type: HTTP

• __stripe_sid: Necessary for making credit card transactions on the website, provided by Stripe.com.
• Expiry: 1 year
• Type: HTTP

• Learn more: Stripe Privacy Policy

Vimeo (OnePlusOne)

• JSESSIONID: Preserves users' states across page requests.
• Expiry: Session
• Type: HTTP

• __cf_bm: Used to distinguish between humans and bots for valid website use reports.
• Expiry: 1 day
• Type: HTTP

• Learn more: Vimeo Video Privacy

api.memberstack.io (OnePlusOne)

• memberstack: Determines accessible website parts for specific users based on login status or other parameters.
• Expiry: Persistent
• Type: HTML

• ms_expire: Determines accessible website parts for specific users based on login status or other parameters.
• Expiry: Persistent
• Type: HTML

• m: Determines the device used to access the website for proper formatting.
• Expiry: 2 years
• Type: HTTP
  ‍
• _ab: Necessary for making credit card transactions on the website, provided by Stripe.com.
• Expiry: Session
• Type: HTML

• _mf: Necessary for making credit card transactions on the website, provided by Stripe.com.
• Expiry: Session
• Type: HTML

• id: Pending
• Expiry: Session
• Type: HTML

• Learn more: Memberstack Privacy Policy

4.2. Preference Cookies

Preference cookies enable the website to remember your choices and provide a more personalised experience.

At present, we do not use any preference cookies, but we review this periodically in line with evolving functionality.

4.3. Statistic Cookies

Statistic cookies help us analyse how users interact with our websites, which pages are most visited, and how we can improve the user experience.

i. Google Analytics: Collects data on how visitors use the website.
ii. Microsoft: Tracks user visits and engagement.
iii. Vimeo: Gathers data on video viewership and user interaction.

These cookies do not identify individuals and are used solely for anonymised reporting

Google (OnePlusOne)

• _ga [x4]: Registers a unique ID to generate statistical data on how visitors use the website.
• Expiry: 2 years
• Type: HTTP

• ga#[x4]: Used by Google Analytics to collect data on the number of times a user has visited the website and dates for first and most recent visits.
• Expiry: 2 years
• Type: HTTP

• Expiry: 1 day
• Type: HTTP
• _gid [x2]: Registers a unique ID to generate statistical data on how visitors use the website.

• collect: Used to send data to Google Analytics about visitor device and behaviour across devices and marketing channels.
• Expiry: Session
• Type: Pixel

• _gat: Used by GoogleAnalytics to throttle request rate.
• Expiry: 1 day
• Type: HTTP

• Learn more: Google Privacy Policy

Microsoft (OnePlusOne)

• fpc: Registers a unique ID to generate statistical data on how visitors use the website.
• Expiry: 30 days
• Type: HTTP

• Learn more: Microsoft Privacy Statement

Vimeo (OnePlusOne)

• vuid: Collects data on the user's visits to the website, such as which pages have been read.
• Expiry: 2 years
• Type: HTTP

• Learn more: Vimeo Privacy Policy

api.memberstack.io (OnePlusOne)

• 1: Registers data on visitors' website behaviour for internal analysis and website optimisation.
• Expiry: Session
• Type: HTML

• Learn more: Memberstack Privacy Policy

4.4. Marketing Cookies

Marketing cookies require your explicit consent, and you can choose to disable these through our cookie preferences tool (Information Commissioner's Office (ICO))

Google (OnePlusOne)

• _gcl_au [x2]: Used byGoogle AdSense for experimenting with advertisement efficiency across websites using their services.
• Expiry: 3 months
• Type: HTTP

• ads/ga-audiences: Used by Google AdWords to re-engage visitors likely to convert to customers based on online behaviour across websites.
• Expiry: Session
• Type: Pixel

• Learn more: Google Privacy Policy

Microsoft (OnePlusOne)

• MicrosoftApplicationsTelemetryDeviceId: Sets a specific device ID used by Microsoft to track users' website behaviour and interaction with Microsoft applications on the device.
• Expiry: 1 year
• Type: HTTP

• MicrosoftApplicationsTelemetryFirstLaunchTime: Sets a specific device ID used by Microsoft to track users' website behaviour and interaction with Microsoft applications on the device.
• Expiry: 1 year
• Type: HTTP

• Learn more: Microsoft Privacy Statement

4.5. Unclassified Cookies

Unclassified cookies are in the process of being classified, along with the providers of individual cookies.

Microsoft (OnePlusOne)

• nSGt-#: Pending
• Expiry: 1 day
• Type: HTTP

• RpsContextCookie: Pending
• Expiry: 1 day
• Type: HTTP

• A/N{39}: Pending
• Expiry: Session
• Type: HTTP

• KillSwitchOverrides_enableKillSwitches: Pending
• Expiry: Session
• Type: HTTP

• Learn more: Microsoft Privacy Statement

Click Cookies Used

• PHPSESSID: Used to maintain your current session on the website.
• SID: When logged in as a general user.

LMS Moodle Cookies

By default, our LMS Moodle sets two general cookies.

• MoodleSession: Allows continuity and maintains your login from page to page. Destroyed when you log out or close the browser.
• MOODLEID: Remembers your username within the browser. Safe to refuse, but you will have to retype your username on login.

5. Managing Your Cookie Preferences

You have the option to enable or disable certain categories of cookies on our websites through our cookie notice. Additionally, you can adjust cookie settings within your web browser to manage or block cookies from any website. Please note that blocking certain cookies may impact the functionality and user experience of the websites. If you block all cookies, many websites may stop functioning as they require necessary cookies for functionality.

For more information about cookies in general, please view the All About Cookies website or you can visit the Information Commissioner's Office for specific GDPR related cookie information.

For further information on managing cookies, including guidance on your rights under the UK GDPR, please refer to the ICO's website (Information Commissioner's Office (ICO))

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for any updates. The date of the latest revision will be indicated at the beginning of the policy.

7. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies on our websites, please contact us at dpo@oneplusone.org.uk